The Roblox support team has a variety of ways to help you fix your payment getting cancelled, including the following:
– If you are unable to access any content on the game that was charged in question, please contact our support team. They will be able to assist and get this fixed for you.-If you believe it is an error with billing or payments due (such as a chargeback issue), they can also check into what happened during checkout and provide further assistance if needed. 。

If you are having issues with your payment being cancelled, there is a chance that the system has been hacked or someone has stolen your account. You can contact Roblox support for help. Read more in detail here: your payment has been cancelled.

Why is my Roblox payment being Cancelled?

Why has my Roblox subscription been canceled?

My credit card has been rejected. For a variety of reasons, credit cards may be refused. The billing address on the payment form was provided wrongly. Your financial institution’s fraud protection procedures have been activated. Roblox’s anti-fraud mechanisms were activated.

Is Roblox premium available indefinitely?

Long answer: Yes, if you have the financial means to do so. This is because Roblox has a mechanism in place that allows you to automatically renew your premium every month. Yes, roblox premium might endure indefinitely, according to this notion. It just costs more than purchasing a single month of premium.

What happens if I decide to discontinue my Roblox premium membership?

You have the option to cancel at any time prior to the renewal date. If you cancel a recurring subscription, your membership rights will be extended for the duration of the paid period. It is important to note that it is preferable to cancel sooner rather than later in order to prevent getting charged.

What is the procedure for canceling my premium account?

On the Google Play app, you may cancel a subscription.

  1. Open the Google Play Store on your Android phone or tablet.
  2. Make sure you’re using the right Google Account.
  3. Press the Menu button. Subscriptions.
  4. Choose the subscription you wish to cancel from the drop-down menu.
  5. Cancel your subscription by clicking the Cancel button.
  6. Pay attention to the directions.

Is it possible to deactivate Roblox premium?

You may cancel your subscription at any time before the renewal date. Even if you cancel your membership, you will continue to get perks until it expires. Memberships are non-transferable and non-refundable. It is preferable to cancel sooner rather than later to prevent a reoccurring fee.

Why isn’t my Roblox premium account being renewed?

A subscription may be unable to renew for a variety of reasons, including an expired or cancelled credit card or insufficient Gift Card credits. Please be patient as the renewal process may take a few days. Contact Customer Support using the support form if the procedure takes longer than 10 days.

Is there a monthly fee for Roblox premium?

When you sign up for Roblox Premium, you’ll receive a monthly Robux allowance and a 10% discount on Robux purchases. You’ll also get access to Roblox’s economic services, such as buying, selling, and trading things, as well as a higher income split on all game sales.


The “your payment has been cancelled xsolla” is a message that pops up when someone’s Roblox payment is being cancelled. It can happen for a number of reasons, but the most common reason is that your account was hacked.

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